Care Instructions

Why Treat your Ellarika jewellery like royalty? Because it is.

Each Ellarika piece is handcrafted with delicate stones, pearls, and a gold-tone finish that deserves a little love to keep it looking its absolute best. Follow these simple rules and your jewellery will stay gorgeous for years to come.

The Golden Rule: LIFO (Last In, First Out)

Your jewellery should be the last thing you put on and the first thing you take off. That means:

• Finish your makeup

• Spray your perfume

• Style your hair

Then wear your Ellarika.

The Do's

• Store separately — Keep each piece in its own pouch or the original Ellarika box to prevent scratching and tangling.

• Wipe gently — After wearing, use a soft, dry cotton cloth to wipe away any oils or moisture.

• Keep it dry — Store in a cool, dry place away from direct sunlight and humidity.

• Handle with clean, dry hands — Natural oils and lotions on your hands can dull the finish over time.

• Use silica gel pouches — Pop one into your jewellery box to keep moisture away (the little packet that comes with your new shoes? That one.)

The Don'ts

• No water. No showers, no swimming pools, no beach dips, no monsoon dances. Pearls especially hate water.

• No perfume or deodorant directly on the jewellery. Alcohol and chemicals will fade the gold finish and damage pearls faster than you can say "shaadi."

• No sleeping in it. Your pillow will thank you. So will your earrings.

• No workouts. Sweat is acidic — it's the silent killer of imitation jewellery.

• No cleaning sprays or jewellery cleaners. Harsh chemicals will strip the antique gold finish.

• No toothpaste tricks. We know the internet told you it works. It doesn't. Please don't.

  
  

Kemp & Stone Care

Those beautiful ruby-pink kemp stones and green beads need love too.

• Avoid banging or dropping — stones can chip or loosen from their settings.

• If a stone feels loose, stop wearing it immediately and contact us.

• Never pick at the stones or the setting with sharp objects.

Long-Term Storage

If you're not planning to wear a piece for a while:

1. Wipe it down with a soft dry cloth

2. Wrap it in butter paper or a soft cotton cloth

3. Store in an airtight pouch with a silica gel packet

4. Keep away from heat, sunlight, and humidity

   
   

A Gentle Reminder

Ellarika jewellery is handcrafted, and each piece is unique. With love and a little care, these beauties are designed to be your companions for years. Treat them well and they'll treat you better.

For any care-related questions, reach us at: Email: [connect@ellarika.com] WhatsApp: [416-897-9063]

Wear them often. Wear them well

Return & Refund Policy

Effective Date: April 19, 2026

At Ellarika, every piece is handcrafted with care, love, and a lot of attention to detail. Because our jewellery is made in limited quantities and often personalised, we follow a strict No Return, No Refund, No Exchange policy on all orders.

We kindly request our customers to review product details, dimensions, images, and descriptions carefully before placing an order. If you have any questions about a piece, please reach out to us — we're happy to help you choose.

No Returns

Once an order is placed and confirmed, it cannot be returned under any circumstances, including but not limited to:

• Change of mind

• Incorrect size, colour, or design selected at checkout

• Dissatisfaction with the style after delivery

• Gifts that weren't received well

No Refunds

All payments made to Ellarika are final and non-refundable. We do not offer refunds — partial or full — once the order has been processed.

No Exchanges

We do not offer exchanges on any product, including jewellery that has been worn, tried on, or is still in its original packaging.

Order Cancellations

Orders cannot be cancelled once they have been confirmed and payment has been received, as our team begins processing and quality-checking each piece immediately.

Damaged or Defective Items

In the rare event that your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery with the following:

• Your order number

• Clear photographs of the product and packaging

• A short description of the issue

• An unboxing video (mandatory for any damage claim)

Claims made without an unboxing video will not be accepted. If the issue is verified by our team, we will offer a suitable resolution at our discretion (such as repair or store credit). This is evaluated on a case-by-case basis and is not guaranteed.

Shipping Charges

• Shipping charges are calculated at checkout based on destination, weight, and courier.

• We ship internationally via UPS, FedEx, and USPS.

Customs, Duties & Taxes

• International orders may be subject to customs duties, import taxes, or other charges levied by the destination country.

• These charges are the responsibility of the customer and are not included in the product or shipping price.

• Ellarika is not liable for customs delays or additional fees imposed by customs authorities.

• We recommend checking your country's import regulations before placing an order.